ALL flags are custom made at time of order. Please allow 7-18 days (depending on how many items in your order) plus shipping time. For large orders and for a rush order, please call about availability, price and time frame: 863-398-8161 Thanks! Once they are finished being sewn and packaged, then your shipping time will begin. They will more than likely come sooner than that, but this is a safeguard should there be a huge influx of orders.
There will ONLY be returns if there is a material defect, such as a tear, flaw or hole in fabric. If you are unsure of the color, please request a color swatch. There will be no returns if you did not choose correctly or selected the incorrect kind or did not like the color, as each flag is made individually by hand.
These will come directly from the seamstress (not from the DFH shipping office). It will be shipped and arrive separately from any other DFH products you order. Since they will not be coming through the DFH shipping office, please ONLY select Priority Mail upon check out. Please do NOT choose UPS or any other faster service. If you choose anything else, besides Priority Mail, it will still be sent Priority Mail.
You may also purchase DVD's, books and music in the same order, but if you do, we ask that you still please only select Priority Mail if your order includes billows, streamers, flags or garments. Thank you. A DVD, book or music though, may arrive to you by First Class Mail, depending on weight.
Please note: DFH Books and DVD's are typically shipped next business day (please read the shipping guide upon check out for DFH books and DVD's). However, billows, streamers, flags and garments will be shipped after the creation time (see creation time specifications).